Shipping & Returns

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We do not offer Honey for delivery outside of the UK.

Shipping rates are weight-based which will be calculated at the checkout. When you place an order, you can select between 1st and 2nd class Royal Mail and courier for orders over 2kg. Please see shipping rates below.

There is also an option to collect in person if you live locally. 

1st Class

Standard (1st Class Royal Mail, 0-1kg) - £3.95
Signed for (1st Class Royal Mail - 0-1kg) - £4.95

Standard (1st Class Royal Mail, 1-2kg) - £5.95
Signed for (1st Class Royal Mail, 1-2kg) - £6.95 

2nd Class

Standard (2nd Royal Mail, 0-2kg) - £3.45
Signed for (2nd Class Royal Mail - 0-2kg) - £4.45

Courier (For orders over 2kg)

Courier (2-5kg) - £10.00
Courier (5-10kg) - £20.00

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International

Europe*

Royal Mail International - Signed (0-1kg) - £15.50
Royal Mail International - Signed (1-2kg) - £18.50

Australia, New Zealand & Singapore*

Aus, Nz, Singapore - Signed for (0-1kg) - £21.50
Aus, Nz, Singapore - Signed for (1-2kg) - £26.00

Rest of the World*

Royal Mail International Signed (0-1kg) - £20.00
Royal Mail International Signed (1-2kg) - £24.50

*For international orders over 2kg please contact us directly to place an order.

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Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We will cover the return shipping costs if you require a replacement due to our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund much sooner. This time period includes the transit time for us to receive your return item (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

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